Wednesday July 23 2008
Information Technology Central Services at the University of Michigan
University of MichiganITCSU-M Computer Showcase
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Return Policy
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Showcase Return Policy

Important information regarding returns and exchanges:

Computers, Monitors and Printers

Equipment that is unopened (packaging intact and in good condition) may be returned within two weeks without penalty.

Computers purchased at Showcase North must be returned to the Showcase in the Union to complete a return evaluation and check-in.

Equipment that has been opened may be returned within two weeks as long as it is in good condition and returned in original packaging with all discs and accessories. A 10% restocking fee will be deducted from the refund. Please note that most computers will cost a minimum of $120 to return.

Licensed and Non-Licensed (boxed) Software

Boxed software that is unopened (shrink-wrap intact and container in good condition) may be returned within two weeks without penalty.

Boxed software that has been opened is not returnable.

Licensed software is not returnable unless defective. Defective software can be replaced but not refunded.

Accessories

All accessories (including iPods) that are unopened (packaging intact and in good condition) may be returned within two weeks without penalty.

Accessories (with the exception of printer cartridges) that have been opened may be returned within two weeks as long as they are in good condition and returned in original packaging with all accessories. A 10% restocking fee will be deducted from the refund. Sorry, no returns on printer cartridges.

 
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