Wednesday July 23 2008
Information Technology Central Services at the University of Michigan
University of MichiganITCSU-M Computer Showcase
Product Catalog
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Warranty Information
Return Policy
Frequently Asked Questions
Support and Repairs

Warranty Information

The Showcase strongly advocates for the purchase of a good warranty at the time of sale. This is especially true for laptops, since they experience more wear and tear than desktop machines.

As a rule, we bundle three-year (or occasionally four-year) year warranties with our computers. Yes, the warranty adds to the purchase price. But repairs are expensive, and we believe that a good warranty pays for itself (sometime several times over) over the course of time.

It's also important to understand that you are buying the warranty from the manufacturer (not from the Showcase or other retailer), The manufacturer (Apple, Dell, etc.) sets the terms of the warranty and you will deal directly with them when it comes to future repairs and claims. Not all warranties are equal (for example, some cover accidental damage and some do not) so know exactly what you are buying when you make your purchase.

Checking the Status of Your AppleCare Warranty

When you buy an Apple computer with 3-Year AppleCare Warranty from the U-M Showcase, you are auto-enrolled for the warranty.

Check the status of your warranty using Apple's Online Service Assistant.

If you've recently purchased a computer from our store and the listing doesn't show the appropriate coverage, Apple may not yet have updated its database. You may need to wait up to two weeks after your computer purchase before the extra years of warranty coverage will show up on this site.

 
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